Customer reviews of Mtm Motors Cumbers Garage Limited

By Karen H on 10 June 2016 | Verified purchase

The staff were very friendly and not pushy like the average car salesman. Overall a pleasant experience and the car is lovely. Thank you.

By GARY W on 17 March 2016 | Verified purchase

Terry was very very helpful and very fair, The car was as described and the deal was relaxed and friendly. thank you

By Diana A on 10 July 2019 | Purchase not verified

The quickest and most efficient car buying experience we have ever had! Mark and Terry couldn't be more helpful when we bought our XC60, within a day we had p/exchanged our car and driven home in our lovely new one. Mark took care of every aspect in a professional and personable manner. We will recommend MTM without hesitation.

By Steve H on 30 May 2019 | Purchase not verified

In December I bought a gold coloured V50. terry was very helpful a cambelt was changed prior to the sale. They also fitted a factory dog guard. Very pleased with service received. When we had the warm weather at Easter I noticed the air con was ineffective. I couldn't have it re-gassed as there was a leak. Fortunetley my stepson works at Woodford Garage, Totnes. so he did a favour a new intercooler and re-gas, sorted for about £250. This might not have been covered on the 3 month or extended warranty. The de-misting seemed a bit iffy but I put that down to being used to a car with a heated front screen. I will be more than happy to buy another car from MTM. The service was great.

By Lloyd H on 23 March 2019 | Purchase not verified

Thanks for such a smooth process, very helpful and great quality service. Thanks very much.

By Ian C on 24 February 2019 | Purchase not verified

Amazing service from start to finish. This no pressure can't do enough for the customer is a car buyers dream. Mark and Terry are amazing. A must visit garage when buying a new car. Thank you so much we will always recommend you.

By Cleo P on 27 June 2018 | Purchase not verified

Such a refreshing change to car buying, I love my car and will be back to buy another for my daughter. Excellent customer service, knowledgeable great stock and no fussing over paperwork

By David P on 02 January 2018 | Purchase not verified

Pleasant buying experience. However, I’m not convinced by their pdi. On the way home l discovered the driver’s electric mirror wasn’t working and the headlamp washers were leaking fluid. There was also a strange hesitancy in the drivetrain. To their credit the garage rectified the faults or paid for them to be done as l lived 75 miles away. They also had a go at identifying the drivetrain problem but as diagnosis was not included in the warranty, this was never resolved over the following months . A month after the warranty ran out , the automatic gearbox required a £3000 rebuild due to a failing torque converter lock-up and the subsequent damage to the gearbox. I feel that an experienced garage with knowledge of Volvo mechanicals should have been able to spot this and ultimately save me a fortune.

By Kane S on 28 October 2017 | Purchase not verified

We bought a used car from MTM motors after 8 years of owning brand new company cars. They offered a very good service which appeared to be honest and frank. They were very open in asking for a review which you don't do if your selling someone a lemon. Really impressed with the service small enough to care big enough to cope is a bit of a cliche but tbh I think this really is the case with these gents. I would buy from them again and would recommend. Buying a used car is always a risk but make a calculated one and use mtm! Also note that I waited 4 months to write a review so this isn't new car excitement talking!

By Anthony K on 13 September 2017 | Purchase not verified

I recently bought a v50 from the garage, it was at the lower end on price for the garage but still the team had plenty of time for me, I wasn't rushed or pressured at all, they are a friendly helpful team .